FlowerSelf is committed to empowering you to be able to design flower designs. We encourage you to take proper care of your scissors by keeping them dry and to only use them for cutting flowers and thin branches. Never put them in the dishwasher and use a damp cloth to clean the blades. We also provide a 30 day no questions asked refund on all of our products, and a 1 year warranty on all of our scissors and knives. 

Refunds and Exchanges:

 

30 Day Refund:

 

We provide you with a no questions asked 30 day refund on all FlowerSelf products. If you bought one of our items off of Amazon, you will need to follow the steps outlined by Amazon. If for some reason Amazon is not helping you with your request, please feel free to contact us. In order to receive the refund, you will need to deliver / bring the item(s) to one of our locations (email us for the address) and include the original receipt. You will be provided the refund via the same method of payment used to purchase the item(s), no exceptions.

 

1 Year Warranty:

 

All FlowerSelf scissors and knives are good for a 1 year warranty. To receive a replacement, contact us at the email below. In order to receive a replacement, you will need to deliver / bring the item to one of our locations, as well as provide the original receipt.

 

Contact us at flowerselfstore@gmail.com if you want to exchange your scissors / knives for a new one, or to receive a refund.